QuickBooks also enables users to switch to multi-user mode, which allows them to work on the same company file simultaneously from a distant location. For this, users need a properly configured network. But, sometimes, while connecting to the network, users get QuickBooks abort error. When the error triggers, the user gets an error message that reads, “The connection to the company file has been lost. QuickBooks must close immediately. Any unsaved data will need to be re-entered.” If you are also dealing with QuickBooks company file abort error, read the complete blog carefully to know what causes the error and how to get rid of it.
Need troubleshooting assistance to resolve the QuickBooks abort error? Call us on our toll-free number +1 800-579-9430 and communicate with certified QuickBooks professionals.
Trigger for QuickBooks company file abort error
Below are several possible reasons that give rise to QuickBooks abort error:
- The internet connection is not stable.
- The folder containing the QuickBooks file needs additional permission.
- Windows Firewall program installed on the computer prevents QuickBooks access to the network.
- The power-saving mode is enabled on the workstation.
Tested Solutions to Fix QuickBooks Desktop abort error
Solution 1. Try updating the QuickBooks program to the latest release
- Close all open company files, before you exit QuickBooks Desktop and then select the Windows Start menu.
- Find the QuickBooks icon from the list of programs, right-click it and choose the Run as administrator option.
- When the No Company Open screen appears, select the Help menu, and choose Update QuickBooks Desktop.
- Select the Options tab, click Mark All, then Save.
- Click the Update Now tab, select the Reset Update checkbox and click Get Updates.
- Once the download completes, open QuickBooks Desktop and follow the prompt steps to install the update.
- After installing the QuickBooks update, restart your computer.
Solution 2. Download QB Desktop Tool Hub and make use of the File Doctor Tool
- Close all company data files, exit QuickBooks Desktop, and then start downloading the QuickBooks Tool Hub setup file from your browser.
- Save the downloaded file to an easily accessible location like Windows Desktop. Locate and open the downloaded QuickBooksToolHub.exe file and perform the instructions given on the screen.
- Further, you need to agree to the terms and conditions to complete the installation process.
- After installing, move to your Windows desktop and double-click the QuickBooks Tool Hub icon.
- When the tool hub opens, select the Company File Issues tab, and then choose Run QuickBooks File Doctor.
- Within the File Doctor, scroll the drop-down and select your company file. If you can’t see your file there, click Browse and search it on your computer.
- Click the Check your File option, then continue and enter QuickBooks login details.
- Click Next and wait till the QuickBooks File Doctor starts scanning the company file.
If none of the above-discussed resolutions help you resolve the QuickBooks abort error, run the verify and rebuild to repair your company file. In case the error continues, get in touch with the QuickBooks technical support team for advanced troubleshooting assistance by dialing +1 800-579-9430.