QuickBooks Error 6189 816: A Complete Resolution

QuickBooks is feature-rich and affordable accounting software used by thousands of businesses. It has transformed the financial record management of businesses all over the world.

Nevertheless, some errors do get triggered in QuickBooks at various times. One such error is QuickBooks Error 6189 816. It arises when the user tries to open the company file on the QuickBooks Desktop.

Generally, the error message has the following description:

“An error occurred when the QuickBooks tried to access the company file (-6189,-816)”.

If you, too, are getting the error message displayed above, read the blog to find out some quick solutions.

Do you want to resolve the QuickBooks Error 6189 816 in the easiest way? Dial +1-800-579-9430 to contact our QuickBooks support team.

Root Causes of the QuickBooks Error Message 6189 816

Some of the common reasons for QuickBooks Error Message 6189 816 are as follows:

  • This error arises mainly due to problems with the company file in the multi-user mode. When more than one person are trying to access the same company file, this error can get triggered.
  • If the company file is stored online or on an external drive, this error can arise.
  • Encryption of the QuickBooks files can also cause problems with the multi-user network. This can also trigger errors.

Effective Methods to Resolve QB Error Code 6189 816

You can use the following techniques to resolve QB Error Code 6189 816:

Method 1: Rectify the error by running the Quick Fix my Program

  • As a first step, close the QB application on the computer.
  • Download the newest release ( of the QB Tool Hub.
  •  Save the file to a location such as desktop, downloads folder so that you can easily find it.
  • Open the file that you have just downloaded on your computer (QuickBooksToolHub.exe).
  • You can now install the QB tool hub.
  • After the installation, open the QB tool hub by double-clicking its icon.
  • Now choose the ‘Program Problems’ option.
  • Choose the ‘Quick Fix my Program’ icon and click on it.
  • You can open your QB desktop after the run is finished.

If the error still persists, move on to the following technique.

Method 2: Reset your entire system by restarting all computers

  • You should restart the computer that hosts your company files i.e. the server computer.
  • Now restart all the other computers on the network that don’t host your company files i.e. each workstation.
  • You should now open the QuickBooks desktop on the server computer as well as on each workstation.

Now the error should be resolved. If it persists, move on to the next technique.

Method 3: Provide stability to the multi-user network by running the QB Database Server Manager on the server

  • Open the QuickBooks Tool Hub and navigate to the ‘Network Issues’ tab.
  • Tap the ‘QuickBooks Database Server Manager’ button.
  • Now navigate to the ‘Start Scan’ tab if you can find your company files. If you don’t find your company files, go to their location and then click on the ‘Start Scan’ tab.
  • After the scan is done, click ‘Close’ and restart QB on your server and on each workstation.

Method 4: Transfer your company files to your local hard drive

If your company files are hosted online or on an external drive, transfer them to your local hard drive as follows:

  • You should first create a backup of your company files.
  • Now save the backup on your local hard drive.
  • You can save the file to a location where you can easily find it such as a Windows desktop, downloads folder etc.
  • Provide it a new name for easy identification.
  • You can now restore the backup to the new location.
  • You are now ready to use the company file from your local hard drive.


This blog provided you with a deep insight into the QuickBooks Error 6189 816. You read the factors responsible for this error. Different methods to resolve this error were also described. It is essential to apply each solution in the correct sequence to rectify this error.

For further technical help and assistance, feel free to reach out to our QuickBooks Experts by dialing +1-800579-9430.

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